Services · 01

Cash in Person

Walk in with cash, walk out with Bitcoin in your own wallet. Same day, no appointment needed.

Daily LimitUp to $50,000 cash
SettlementImmediate, at the counter
PaymentCash
WhereSan Jose & Stockton, walk in

How it works

Most walk-in trades take under 15 minutes, start to finish.

1

Walk in

Come by either store with your cash and a government-issued photo ID. No appointment needed.

2

Approve the quote

We quote the live market rate and confirm it with you before you hand over a single bill.

3

Watch it arrive

We send the coins to your wallet and you watch them land at the counter, before you leave.

What you can trade

Buy or sell at the counter, in either direction, for cash.

  • Every major coin. BTC, ETH, SOL, XRP, DOGE and other majors, all over the counter.
  • Buy or sell. Bring cash to buy, or sell your coins for cash on the spot.
  • No wallet yet? We set one up with you in store, free, and we stock hardware wallets.
Cash in person at The Bitcoin Store

A Friday afternoon at the counter

The most common cash trade we do is smaller than people expect. Someone finishes a shift, gets paid in cash or cashes a check, and wants part of it in Bitcoin before the weekend. They have done it before, they know roughly what they want to spend, and they are in and out in about ten minutes.

The second most common is the opposite trade. Someone has held coins for a few years, needs the money for something specific, and wants cash in hand today rather than a bank transfer that clears on Tuesday. That trade takes longer, mostly because we count the money twice.

Both are walk-ins. Neither needs an appointment. If you are bringing more than about $10,000 it helps to call ahead so the right amount of cash is on hand, and if you are selling, calling ahead is the difference between same-hour and same-day.

What the trade costs, and how to check

There is one fee, and you see it before you agree to anything. The screen shows the live market rate, the fee in dollars, and the amount of Bitcoin you end up with. You approve it, then you pay. Nothing is deducted after the fact.

That is worth checking anywhere you trade, not just here. The real cost of a Bitcoin purchase is the fee plus the spread, which is the gap between the market price and the price you were actually given. A machine can advertise a small fee and still take a large cut in the spread. California now requires kiosks to print that spread on the receipt, which makes it easy to compare: add the two numbers, then judge.

For context on the rules that apply to the machines instead of the counter, see our guide to California’s $1,000 kiosk limit.

Same-day, at size

Most trades settle the day you start them. Cash at the counter settles immediately; wires sent before the cut-off usually land the same afternoon. Whether a specific amount can be executed today depends on the size, the coin and the time you walk in, so the honest answer is to call the desk and ask. We would rather tell you Thursday than have you plan around Wednesday.

Common questions

Do I need an appointment?
No, just walk in. Both stores welcome walk-ins during business hours — San Jose Monday through Friday, 11:00 am – 7:00 pm, and Stockton Monday through Saturday, 10:00 am – 6:00 pm.
What do I need to bring?
Cash, a government-issued photo ID, and a Bitcoin wallet. No wallet yet? We’ll set one up with you in store.
How much cash can I trade?
Up to $50,000 per customer per day. Above that, our bank-wire and OTC desk handles five- and six-figure settlements, normally the same day.
Can I sell Bitcoin for cash here, not just buy?
Yes, in both directions, up to $50,000 per customer per day. Selling is the trade most machines in California cannot do at all, and it is a large share of what the counters handle. Call ahead for anything sizeable so the cash is ready. There is more detail on the sell page.
Is there a minimum?
No formal minimum. Small first trades are normal and welcome, and they are usually how people decide whether they want to come back with more.
I have never owned Bitcoin. Can you help me start?
Yes. We set up a wallet with you at the counter, free, and explain what the recovery phrase is for before you write it down. We also stock hardware wallets. The coins go to a wallet you control, not to an account we hold for you.
How is this different from a Bitcoin ATM?
A kiosk is a self-service machine capped by state law at $1,000 per customer per day, with fees that can legally run to 15%. A counter is a person: no $1,000 cap, one fee shown before you pay, ID checked, receipt printed, and someone to call afterwards.
Someone told me to come here and buy Bitcoin for them. Should I?
Almost certainly not. No government agency, utility, bank or police department takes payment in Bitcoin, and a stranger directing you to a counter or a kiosk is the most common fraud we see. Our staff are trained to spot the common versions of it and will stop a transaction to ask questions. If this sounds like your situation, read the scam awareness guide before you come in.

More ways to trade

Ready when you are

Two California storefronts, walk-ins welcome. The rate we quote is the rate you pay.